Privacy Policy

Urbanline Interiors, 2/202, opp. Bhalchandra Akashvani, Pandhare Wasti, AIKYAM, Punawale, Pimpri-Chinchwad, Maharashtra 411033.
Email: contact@urbanlineinteriors.com · Phone: +91 75583 51003

Information you give us. When you send an enquiry through the website, the pop-up, or a form in one of our ads, we collect:

• your name and phone number (required to contact you),
• your email address, project type and message, if you choose to share them.

If you call us or message us on WhatsApp, we also receive your phone number and whatever you tell us.

Information collected automatically. When you visit our website we record, in a way that does not identify you personally:

• the pages you view and the buttons you tap (for example call or WhatsApp),
• how you reached us (for example Google search, Instagram, an advertisement or a direct visit),
• the type of device you use (mobile, tablet or desktop),
• a random identifier stored in your browser, so we can tell new visitors from returning ones.

We do not record your IP address in our own visitor reports, and this website's reports never include your name, phone number or email address.

• to call, message or email you about your enquiry, and to prepare designs and quotations;
• to book consultations and deliver and support the work you ask us for;
• to understand how people use our website and which advertisements bring enquiries, so we can improve both;
• to keep business and accounting records and to meet legal requirements.

We contact you about your enquiry only. We do not sell your personal information.

Our website uses cookies and similar technologies (small files or identifiers kept in your browser). We use:

• our own visitor measurement, described above;
• the Meta Pixel (Facebook and Instagram), which tells Meta that a page was viewed or an enquiry was sent, so we can measure and improve our advertisements and show them to people who may be interested;
• Google Analytics, which helps us understand website traffic.

Meta and Google process this information under their own privacy policies. You can limit tracking by changing your browser's cookie settings, by using your browser's “Do Not Track” option (our own visitor measurement respects it), or by adjusting the ad settings in your Facebook, Instagram or Google account.

We share information only where needed, with:

• our own team, who handle your enquiry and project;
• service providers that help us run the website and our business systems, such as web hosting and messaging services;
• Meta and Google, as described under cookies and advertising tools;
• authorities, where the law requires it.

We keep your information for as long as we need it for the purposes above and for our business and legal records. We use reasonable technical and organisational measures to protect it, including access limited to our team, but no system is completely secure.

You may ask us to:

• tell you what personal information we hold about you,
• correct information that is wrong or out of date,
• delete your information, or stop contacting you,
• withdraw a consent you have given.

To do any of this, email us at contact@urbanlineinteriors.com or call +91 75583 51003. We will respond within a reasonable time.

Our website and services are intended for adults. We do not knowingly collect information from children.

We may update this policy from time to time. The date at the top shows when it was last changed.

Questions about this policy or your information? Write to contact@urbanlineinteriors.com.